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We take your right to privacy very seriously. Here are some things you should know about how we protect information which you provide when communicating with us, including when you visit our website. By communicating with us, including when you access and use our website, you are accepting and agreeing to the information practices described in this Privacy Policy.


When you place an order or otherwise use our website, we may ask you for information and you may submit personal data to us (for example your name and email address). We may also record which products you are interested in and which products you purchase as well as customer traffic patterns and site use.

We collect this information in the following ways:

  • Information you provide us: when you contact us (including by email, phone or via our website), subscribe for e-mail newsletters or order items from us.

  • Information automatically collected: whenever you use our website, we receive and store certain types of information. We may use software tools to measure and collect session information, length of visits to certain pages, repeat visits and page interaction infomation (such as clicks).


We will only use your Personal Information for the purpose(s) for which you provide it to us including, for example, to:

  • Respond to your enquiries; provide you with updates on our products and details of promotions.

  • Process orders and payments and arrange delivery of items.

  • Communicate with you regarding orders.

  • Update our records and maintain any account information you may have with us.

  • Prevent or detect fraud or abuses of our website.

  • Enable third parties to carry out technical, logistical or other functions on our behalf to make the website more useful to you.

By placing an order and/or submitting your details to us you agree to this use.


We employ security measures to prevent unauthorized access to Personal Information we collect from you. We use SSL encryption on our checkout pages to ensure that your personal information remains safe.

All personal customer information is stored within a robust secure environment and, without exception, our practice is that no data is ever provided to third parties unless acting on behalf of Vintage Kimonos as outlined below.

Please note that email correspondence with us is in free format text and cannot be encrypted.  Accordingly please do not send any sensitive information such as credit card details or passwords via email.


We only share your Personal Information with our appointed carriers, sub-contractors and distributors. We may share your Personal Information with other parties as described below.  We ensure the parties with whom we share your Personal Information follow practices at least as protective as those described in this Privacy Policy.

Fraud / Credit Risk: where necessary to prevent fraud or reduce credit risk we may exchange your Personal Information with other companies and organisations.


If you have consented by providing your details on our web sign-up page, we may send you updates and information by email. If you no longer want to receive such information, please send us a message at


We reserve the right to update or revise all or any part of this Privacy Policy from time to time.  A copy of the current Privacy Policy will be posted on our website.  The version of the Privacy Policy which is current at the time you supply Personal Information to us applies to our treatment of your Personal Information.


If you have any questions about this Privacy Policy or how we use your Personal Information, or if at any time you decide that you no longer wish us to hold or use any of your Personal Information, please let us know by emailing us at

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